“Customers expect quality services that mirror their desires and are faithful to their expectations, and above all, they want to be reassured about effective shipping and customer service."
MBE Worldwide, a leading commerce-enablement platform providing e-commerce, fulfillment, shipping and marketing solutions to SMBs and consumers, proudly announces the launch of MBE eShip WEB, an online platform allowing e-merchants to fully rely on MBE for shipping and fulfillment operations of all their orders and returns generated through both online store and marketplace channels.
MBE eShip WEB represents the ideal solution for SMBs that sell online thanks to its flexibility and highly customizable features. Through MBE eShip WEB, e-commerce business owners can entrust the full process – from order management to product shipping operations – to Mail Boxes Etc. experts, thus freeing up resources and time to be dedicated to their core business needs.
“MBE eShip WEB is designed for those e-commerce businesses that want to grow online – either via their e-commerce or via marketplaces – thus reaching a bigger customer base” commented Valeria Mennella, Chief Marketing Officer, MBE Worldwide. “Final customers should receive same level of service no matter where they’re shopping. Thanks to MBE eShip WEB, e-merchants can offer best in class shipping options to their customers, leveraging on an integrated process as core shipping and fulfillment functions – such as inventory, order and return management – are all connected!”.
Serving our customers at best and providing them with a high service level have been MBE priorities throughout the development process of this digital product. Here, the tech solution has been key to enable the level of professional expertise and the effectiveness that distinguish the entire MBE offer. In order to achieve that, MBE counted on the order management software provided by Qapla’.
“Over the last few years, consumer standards have risen a lot. Customers expect quality services that mirror their desires and are faithful to their expectations, and above all, they want to be reassured about effective shipping and customer service. That’s why living the best experience of delivery is essential to develop and retain customers” commented Roberto Fumarola, CEO & Founder, Qapla’. “MBE and Qapla’ complement one another, providing complete digital solutions for e-commerce businesses. That’s why we were truly inspired and motivated by this collaboration”.
For an even more effective experience, MBE eShip WEB automates e-commerce shipping and fulfillment, generating shipment paperwork, shipping label and tracking code. It can be connected to over 25 marketplaces and e-commerce platforms, including PrestaShop, WooCommerce, Shopify, Amazon and eBay.
Developed to increase e-commerce customer satisfaction by providing a smoother online experience, the suite of digital solutions for e-commerce businesses – MBE eShip WEB and MBE eShip PLUG-IN – make shipping and fulfillment processes easier and more efficient.